Privacy Policy

Last updated: October 27, 2025

Petkart ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1Information We Collect

When you sign in with Google, we collect:

  • Your name
  • Email address
  • Profile picture

We do not collect your password or any sensitive Google account data.

Additional information we may collect:

  • Pet listings and associated images/videos you upload
  • Location data (if you choose to share it for location-based features)
  • Usage analytics and interaction data to improve our services
  • Communication preferences and support interactions

2How We Use Your Information

We use your information to:

  • Create and manage your Petkart account
  • Display your name and profile picture in your posts or profile
  • Communicate with you about your listings or account
  • Provide customer support and respond to your inquiries
  • Improve our services and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

Your data is never sold, rented, or shared with third parties for advertising or marketing purposes.

3Data Storage and Security

  • Your information is stored securely using industry-standard encryption.
  • We implement appropriate technical and organizational measures to protect your data.
  • We do not share your data with any unauthorized third parties.
  • You can request account deletion at any time by contacting us.
  • We retain your data only as long as necessary to provide our services or as required by law.

4Third-Party Services

Petkart uses Google OAuth 2.0 for secure authentication. By using Google Sign-In, you agree to Google's Privacy Policy.

We may also use other third-party services for analytics, hosting, and other operational purposes. These services are bound by their own privacy policies and data protection standards.

5Cookies and Tracking

We may use cookies and similar tracking technologies to:

  • Maintain login sessions and improve user experience
  • Remember your preferences and settings
  • Analyze usage patterns to improve our services
  • Provide personalized content and features

You can disable cookies in your browser settings if you prefer, though this may affect the functionality of our services.

6Your Rights

You have the right to:

  • Access and update your account information
  • Request deletion of your account and associated data
  • Withdraw consent at any time by deleting your Petkart account
  • Request a copy of your personal data
  • Correct any inaccurate personal information
  • Object to certain processing of your data
  • Data portability (where technically feasible)

7Children's Privacy

Our services are not directed to children under 13. If we learn that a child under 13 has registered, we will delete the account immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.

9Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new "Last Updated" date. We will notify you of significant changes through our platform or via email.

10Contact Us

If you have questions about our Privacy Policy, contact us at:

For general support inquiries, you can also reach us at:

By using Petkart, you acknowledge that you have read, understood, and agree to this Privacy Policy.